28 complaints against Diamond Resorts International. Filed against Diamond Resorts, Inc. Complaints for Diamond Resorts International. Company resolves 46% of complaints brought to its attention from Business Consumer Alliance. Mar 10 2017. And because Hilton Grand Vacations manages your ownership directly, we’ll never ask another party to contact you on our behalf. Privett was named as a party (filed back in 2017), finally came to a close. Brandeis University. And now they. DRI has not been accredited by the Better Business Bureau. The points once accessing platinum membership and the benefits, now need to be "converted" to Hilton points costing more money for less benefits. Author: Lisa West Suffield, Connecticut. 6th March 2023 - Mrs Angela G - Diamond Resorts (DRI) Points "Would like some advice on suing Diamond resorts for their involvement in this scam. File a complaint Write a review. The deal, which was financed by Credit-Suisse and a “sizable. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing. com. . 00. Timeshare scams are at an all-time high, especially when they come as timeshare resales scams. Remember, we will never reach out to you asking to rent or sell your timeshare. 6355 Metrowest Blvd STE 180. Consumers want to see how a business took care of business. LAW. Diamond Resorts. (702) 684-8000. 2. First of all, their timeshare system is based on points, not property ownership. #3. 3, Report #1513798 . The sales clerk asked us if we wanted to get a free 7-day stay at a Hilton resort if we sat through a 2-hour promotional pitch to buy a Hilton resort timeshare. Customers face long wait times, generic answers,. Listened to a long boring presentation for Diamond Resorts. The lawyer will be filing the lawsuit. 00, and the "free 2 night stay" somewhere required a 50. What happened is that their salesperson made representations to us which were not in the written contract we signed. Be wary of offers to sell, rent or advertise your timeshare. Yes, our dues were raised $500 over two years x 50 weeks equals $25, 000 per unit. Author: Lisa West Suffield, Connecticut. Diamond Resorts scam review. Either way, after so many impressions a day, this resort has the perfect atmosphere to relax and regain your energy. Hello there, I've been a Member of Diamond Resorts (formerly GVC & later Sunterra) since 2002. A total of 60% of the Board of Directors at HOA are Paid DRI Employees. Diamond resorts international Purchased a time share for almost 30000 US dollars and I can't even use it because they can't change the date of my reservation and they don't have anything available so they want to send me to a hotel Las Vegas Nevada. The Diamond resorts complaints regarding the Lusks speaks to a larger issue about elder abuse within the timeshare industry. Jan 17, 2017 5:52 pm EST. At long last, some validity was found in these cases when Diamond Resorts needed to refund each of their proprietors! After five years, in March of 2021, Apollo Global Management consented to sell Diamond Resorts to Hilton Grand Vacations for $1. Years in Business: 31. While on a trip to Las Vegas, Nevada in 2019, I was lied to and deceived by the scam of employees at DIAMOND RESORTS. Timeshare scams: Diamond Resorts International Las Vegas, Nevada. Diamond Resorts Scam. Be wary of offers to sell, rent or advertise your timeshare. Instead of signing-on with this "company" for a "holiday" on their terms, use your hard-earned cash to go to a 5-star independent hotel which will, undoubtedly, turn out to be a better quality, cheaper (!!!), more. 8/5-star rating out of 984 customer reviews. located at 10600 West Charleston Boulevard, Las Vegas, Nevada 89135. You could be entitled to the below. We fell into the trap thinking that what the salesperson said was true. We can't even GIVE ours away 'cos no-one wants them!! You've been warned. Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida and Lancaster, United Kingdom. The boards review the actual year-to-date costs required to operate the resorts and then forecast the operating costs for the upcoming year by making assumptions about changes—increases and decreases—in those expenses. Nov 19 2021 09:29 PMDOUBLE DIAMOND RESORTS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Double Diamond Resorts. Stay away. It required registering the certificate and then going back later to log on and see what was available during the dates I wanted. He is the founder and former chairman and chief executive officer of the timeshare company Diamond Resorts . 75/pt. Diamond Resorts - stay away from this time share company 2. Do not attend the so called “one hour” update! They will trap you. Four hours into a two hour presentation, the sales woman refused to continue until my wife returned from the restroom. -- ( BUSINESS WIRE )--Diamond Resorts (Diamond), which was acquired by Hilton Grand Vacations Inc. Although Exploria confidently asserts that every owner found Aaronson through its websites, as discussed earlier, the record soundly contradicts this assertion. 3. Company Name: Diamond Resorts International. Though this may be a lengthy and complex process, the potential for compensation and. I was visiting Polo Towers in Las Vegas when I was asked to attend a sales update presentation. I have been with Diamond Resorts since 2007. Maybe some other company is better. The presenter pressure and. Fees started increasing and have continued to increase. Brooklin, ME. Outstanding finance written off. Then, if you accept our services and how our business works, we will work with you to create a listing to sell your vacation club membership. Diamond Resorts contacts. Get help with Diamond Resorts issues from Complaints Board. 1. Only US leviathan Wyndham is now bigger. To avoid timeshare resale scams, make sure to. 24, Report #1517806On 20th of this month, the timeshare company’s case, where Ken B. Website. Corporation, and Resort Ventures, L. Location. Time limits apply. Newest Diamond Resorts reviews & complaints. As a matter of policy, BBB does not endorse any product, service or business. The rescission period is 10 days and Hilton simply runs out the clock. UPDATE: This story has been updated with a response. Company Website: 8711649240. But do yourself a favor, and book a trip from Expedia, Hotwire. 7887 E Princess Blvd, Scottsdale, AZ, 85255, US. We have a full list below. In the hotel they had a whole bunch of people that their tags said guest services. Promised all kind of points, and deals. Elimination Of Fees Or Contract Cancellations Scammers may promise to get rid of your homeowners association (HOA) fees or wipe out your contract; they may also warn you about rising maintenance costs. S. Diamond Resorts International is rated with a F rating from Business Consumer Alliance as of 10/30/2023. Diamond Resorts - never confirm 1. If you believe you have been defrauded by Diamond Resorts, taking action. Most discussed complaints foreclosure without notification! 3 (opinions to this review) Transition's program 1 (opinions to this review) Sampler package 1 (opinions to this review) timeshare problems 1 (opinions to this review) diamond resorts membership update staff 1 (opinions to this review)1,286 replies to this topic. TUG Member. Don't let them get away with it!® Let the truth be known!™Diamond Resorts (Diamond), which was acquired by Hilton Grand Vacations Inc. Corporation, and Resort Ventures, L. Learn how the rating is calculated 1 complaint. 42 reviews of Diamond Resorts International "I picked up a night here after tax for 111. Follow these tips to help avoid a possible timeshare scam: 1. Timeshare scams: Diamond Resorts International Las Vegas, Nevada. So-Called ‘Cancellation’ Companies Preying on Timeshare Owners With Misleading Claims and Taking Thousands of Dollars in Fees. Diamond Resorts - pressured into buying; fake promises & no contact. Get Directions. Corporation, and Resort Ventures, L. Was supposed to receive "2 free gifts" from Odenza Marketing. (DRI) for 2,500 timeshare points. This judgement is a significant step forward in HGV's ongoing efforts to protect timeshare owners and consumers from fraud. Get help with Diamond Resorts issues from Complaints Board. She definitely said we would get a "free" 7-day stay at Hilton. Diamond Resorts. The company's principal address is 7094 Peachtree Industrial Blvd Suite 138, Norcross, GA 30071. Ripoff Report Needs Your Help! DONATE NOW! X | CLOSE. Instead of signing-on with this "company" for a "holiday" on their terms, use your hard-earned cash to go to a 5-star independent hotel which will, undoubtedly, turn out to be a better quality, cheaper (!!!), more. Diamond Resorts - never confirm 1. So, when Choice Rewards emailed about getting a "seven-night resort stay" for 80% off plus a $100 gift card and 10,000 bonus Choice points for attending a "sales presentation and tour," I was intrigued. Diamond Resorts is an absolute scam: hidden fees, rude customer service agents, impossible to exit, hemorrhaging cash for NOTHING. Consumers educating consumers. Read Complaints File a Complaint. (DRI). LAS VEGAS, June 1, 2020 /PRNewswire/ -- Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, announces today another. Initially, we sent our cancellation letter 3-5 days out. 11:07 AM. View all Diamond Resorts reviews & complaints. Supp. NOVEMBER 19, 2019. A. Travel and Vacations. Posted on June 21, 2023. Visit the birthplace of all the world's major religions; Buddhism, Christianity, Hinduism, Islam, and Judaism; learn the history and enjoy the nightlife in India. Ask if they have any complaints on file. In this regard, we agreed to the purchase of a Diamond membership. Category. Yet Diamond Resorts billed us for 2023. ™Felt like a scam in the making. KwikChex has been advised by the Regional Organised Crime Unit (ROCU) of Avon & Somerset police that attempts to defraud are being made connected to the ongoing investigation into Mark Rowe and Monster Travel. Rating: 2. Diamond Resort has many locations. Feb 5, 2020. fees 23. Report a scam or fraud, or browse and view scams reported by others. -- ( BUSINESS WIRE )--Diamond Resorts (Diamond), which was acquired by Hilton Grand Vacations Inc. If you are ready to sell your timeshare, call us at 1-800-465-5188, fill out an online form, or email [email protected] scams: Diamond Resorts International Las Vegas, Nevada. Listened to a long boring presentation for Diamond Resorts. Or contact the county courthouse where the timeshare is located and request a copy of the deed. Many of the complaints against the company have noted that its process, which might just be calling or writing to timeshare companies, is something clients can easily do on their own. They’re just as bad as Diamond Resorts was. Reviewed Nov. Get help with Diamond Resorts issues from Complaints Board. Start a Review. (757) 345-6748. Timeshare :. He has tried unsuccessfully to deed it back to the company. Stephen J. The $25, 000 annual increase is a joke. And after reading WFG Trustpilot’s profile, we have determined the company has a 4. 1. It is built on two core principles: transparency and. File Diamond Resorts Complaints the Easy Way. Latest resort reviews and the most important topics discussed by owners during the week! Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!Diamond Resorts post being bought out/acquired by Hilton Grand Vacations is totally a financial disaster for once Platinum Members of the now non existent "Diamond Resorts". Diamond Resorts has secured a permanent injunction and was also awarded a monetary judgement of $600,000 against Hemingway. Scammers target Monster Travel customers. Affected Owner 5 is the. Company Address: 10600 West Charleston Blvd, Las Vegas, Nevada 89135 Company Phone: 18553420193 Sales Person: Amy Sindle Additional Names: Diamond Resorts U. Resolved. Diamond Resorts - The greedy scam artists. The customer service (as a whole) is atrocious. The resort is well kept and groomed, staff is friendly and the rooms are clean. 4/ 5 (19 votes cast) Diamond Resorts is affiliated with over 200 resorts in the U. The funny part was when I said I wasn’t interested and they hung up on me instead. The $25, 000 annual increase is a joke. Timeshare Reselling Cons: Another common travel scam is the timeshare resale con. Diamond Resorts urges members and owners to exercise caution when they receive unsolicited emails, text messages or phone calls from an unknown company offering a guaranteed exit from their ownership. 1-855-939-1515 [email protected] Contact Your Attorney. File a complaint Write a review. 000 or dream car at Camarillo Premium outlets. We believed that we would only be paying for HGVC. By omitting financial information and ignoring their rescission requests, Diamond tricked them into a $150,000 timeshare contract. Because of the length of time, we felt pressured to agree to something in order. Each complaint is handled individually by highly qualified experts. Been scammed by Diamond Resorts International Scam/ripoff complaints for Diamond Resorts International. 227 Broadway. Went to Diamond Resort Sales presentation. The people near The Whalers Village at the. Diamond Resorts still can’t explain why it sold $250,000 worth of timeshare points to an 88-year-old The man’s daughter says that Diamond has agreed to forgive about half of the purchase Read. Explore the different sights in the picturesque landscapes, dance the night away. 272 Diamond Resorts reviews first appeared on Complaints Board on Mar 27, 2008. "The filing showed Diamond Resorts timeshare owners were unaware of the perpetual nature of the timeshare they acquired under high-pressure sales tactics which laden their children with increasing. Yana Paskova for The New. Per Mr. Upon check-in, we were offered a three-day stay in exchange for a one-hour tour. ( 1961-10-26) October 26, 1961 (age 62) Alma mater. Collecpoint fee is assessed to Qualifying Interests enrolled in tion. You’ll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. Upon check-in, we were offered a three-day stay in exchange for a one-hour tour. GDS Partner Royal Diamond Resorts, The Reef In Playa Del Carmen Time Share Scam with DGS Partners and The Reef Internet *Consumer Comment: Timeshare ScamDiamond Resorts is a scam - Diamond Resorts International. S. . We have recently been receiving higher call volumes from victims. 100% use of points for hotel reservations, and car rentals. " The alert describes the same old "bonus week rental" scam that has been reported on these pages many, many. Diamond Resorts - timeshare sale rip off 3. Instead of signing-on with this "company" for a "holiday" on their terms, use your hard-earned cash to go to a 5-star independent hotel which will, undoubtedly, turn out to be a better quality, cheaper (!!!),. com. , Diamond Resorts IW Resort Ownership U. . 1. Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, and victims of a timeshare “exit” scams are warning timeshare owners not to work with fraudulent. Timeshare scams are at an all-time high, especially when they come as timeshare resales scams. Louis BBB received more than 350 consumer complaints. CollectionHiding negative complaints is only a Band-Aid. Visit Website. This is because these are perpetual-use products. File a. Diamond Resorts reviews & complaints. Hope the Hilton owners get good conversions at Diamond resorts. Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will. , Diamond Resorts IW Resort Ownership U. 2. RELATED: Other Double Diamond resorts in North Texas. Complaints Summary. Sales Person: Mark Hellosucker. I bought a "SAMPLER PACKAGE" or what I refer to now is A sampler scammer Lots of money For Nothing. This is why an accusation from 2016 against Diamond Resorts and Barclays Bank is important to understand. Diamond Resorts - SILVER PLUS CONTRACT Complaint My name is Leslie Burton. Booking the Offer. Diamond Resorts, now owned by Hilton, has lured people into purchasing a "Package" with false statements and information, then drastically cut the choices of locations, and on top of that made it impossible to book any desirable. time share fraud, unlimited liability , unlimited time, cannot be legal. Next stop is the BBBDiamond Resorts scam review. CHR15 Posts: 5,193 Forumite. 12/15/2022. We own a deed - we bought our timeshare free and clear on ebay about 10 years ago. What options do I have to pay my maintenance fees? Although payments cannot be made at the. . A timeshare owner who is looking to sell gets a call from someone claiming to be a real estate broker or agent. (NYSE:HGV) in 2021, recently won a landmark ruling in federal district court in its lawsuit against third. A timeshare owner who is looking to sell gets a call from someone claiming to be a real estate broker or agent. Company Name: Diamond Resorts International. They offer timeshare membership to over 400,000 members. However, we did waste $149 to purchase another 4 night stay after. Diamond Resorts - timeshare sale rip off 3. I am being inundated with calls from Diamond Resorts. Located at 10600 West. Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will. Mr - Diamond Resorts International. Lol so I just had the pleasure of speaking to a representative from Diamond Resorts. 2. Diamond Resorts remains committed to protecting its members from so-called timeshare exit companies that not only hurt vacationers, but often break the law. Scam!! - Diamond Resorts International. This began our terrible experiences with Diamond. Company Website: 8711649240. We planned on doing a bunch of stuff so went to see some of them. If you believe you have been defrauded by Diamond Resorts, taking action and seeking legal counsel is critical. As a result, only 4% of 65 complaints are resolved. they are all scams, which is why MSE exists, skip the scams, onto the bargains! Target Savings by end 2009: 20,000. To learn more, visit ResponsibleExit. Timeshare scams: Diamond Resorts International Las Vegas, Nevada. 50,000 points and possibly £100,000 in total spent over time. See BBB rating, reviews, complaints, request a quote & more. Web: ddresorts. S. Follow these tips to help avoid a possible timeshare scam: 1. They said if we get in "the trust" our maint. Both you and the sales representative know that there is a 90%. View customer complaints of Hilton Grand Vacations, Inc. DRI operate their timeshare club on a points basis and it does work for me. 19 years' experience in successful complaint resolution. I purchased a promotional vacation through Hilton Grand Vacations (formerly Diamond Resorts). That does seem like rather a lot. Las Vegas timeshare trap at Polo Towers scams senior veteran. A. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. Diamond Escrow Services Diamond Resorts Direct Marketing Partnership Group Ltd Divine Vacations Group Dorado Consulting Inc Dun And Bradstreet E. When a Diamond rep approached me and offered a $50 gift card “for an hour of my time”, I should have walked away. Upon purchase, both were under the impression that they would accrue points every. The Registered Agent on file for this company is Alan Huang and is located at 1810 Sunset Harbour Point, Lawrenceville, GA 30043. I've tried ignoring the calls, answering the calls and blocking numbers. We were defrauded by Diamond Resorts for $15,500 in 2016. Each complaint is handled individually by highly qualified experts. Company Name: Diamond Resorts International. Timeshares appeal to consumers with disposable income and extra vacation time, two qualifications that a fair amount of elderly individuals meet. The Caribbean Islands we offer extend to the Dominican Republic, Jamaica, and the Grand Cayman Island. They offer timeshare membership to over 400,000 members. AkireD of US. If you are. 10600 W Charleston Blvd. Diamond Resorts (Diamond), which was acquired by Hilton Grand Vacations Inc. Hilton Grand Vacations is not responsible for any representations made by a third-party developer/seller. In the Wisconsin case, the Wyndham timeshare chain — the largest, publicly owned timeshare company in the world — agreed to pay $665,404 in restitution to 29 owners as part of a court-approved. 00 and ‘about to go up - again!’ but you somehow can buy today at $4. Contact Information. (888) 384-6660. Another type of diamond and gem investment scam targets individuals who fear hyper-inflation or cataclysmic financial and social collapse. “With respect to the [Hilton Grand Vacations] HGV Forecasts, Adjusted Diamond Forecasts, and HGV Pro Forma Forecasts for Combined Company, the Proxy Statement fails to disclose: (1) all line items underlying (i) Total Revenues (Excluding Cost Reimbursements), (ii) Adjusted EBITDA, and (iii) Unlevered Free Cash Flow; (2) Hilton’s,. Low and behold, all one has to do is google Diamond Resorts scam and you will find endless stories from similarly scammed Diamond owners, all of whom say they were told they could sell at a profit, all of whom found out they couldn't even sell at cost. This judgement is a significant step forward in HGV’s ongoing efforts to protect timeshare owners and consumers from fraud and. 00 for the 3 nights. Diamond resorts is a scam selling people a dream but then they can't even get a room. Phone number +1 800-438-2929. P. View customer complaints of Hilton Grand Vacations, Inc. Nov 19 2021 09:29 PMThe Board of Directors of each underlying resort’s Association meets annually to create a budget for the upcoming year. (They tell you the price per point is $11. Additionally, a perClub - The Combinations. Diamond Resorts took ownership of The Point at Poipu when the company acquired Sunterra Corp. located at 10600 West Charleston Boulevard, Las Vegas, Nevada 89135. The American Resort Developers Association (ARDA) admits that these can run $1,000 per year, and the real number is often much higher than that. Company Name: Diamond Resorts. A search of Ebay uncovered the scores of Diamond timeshares up for auction starting at ONE. The Developers/Sellers of Embarc Collection are Diamond Resorts Canada, Ltd. (877) 227-1574. 215. The cost was in excesss of $50,. Find more than 156 complaints| Ripoff Report. Timeshare scams: Diamond Resorts International Las Vegas, Nevada. read moreVisit the birthplace of all the world's major religions; Buddhism, Christianity, Hinduism, Islam, and Judaism; learn the history and enjoy the nightlife in India. #12. The "free cruise" required a "tax fee" of 500. Diamond Resorts (Diamond), which was acquired by Hilton Grand Vacations Inc. Ripoff Report Needs Your Help! DONATE NOW! X | CLOSE. Diamond Resorts Sedona, Arizona Diamond Resorts, Los Arbagatos, Sedona Timeshare Bad timeshare - Predatory practices Sedona Arizona . Author: Lisa West Suffield, Connecticut. Resorts Hawaii Collection, and Diamond Resorts U. Diamond Resorts International (Silent call) reported by 98. However, I have learned the system well. Visit Website. This is neither an offer to sell nor a solicitation to buy to residents in jurisdictions in which registration requirements have not been fulfilled, and your eligibility and the resorts available for purchase will depend upon the state of residency of the purchaser. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. In late December, Diane Burkhart sent a complaint to the FBI describing how her 88-year-old father agreed to purchase $250,000 worth of timeshare points over the course of 18 months, from 2016. Get Directions. Guest were rude and a ton of complaints because we were over worked and under staffed. Diamond Resorts ® offers destinations, events and experiences to help members make a habit of breaking from the routine. Have reported it multiple times to Diamond Resorts, and today I filed a complaint with the FCC since my number is on the donotcall. 33% : Most relevant Charlie Fajkus 1 review US Nov 7, 2023 I paid for 3 night package I paid for 3 night package. Use an Attorney. How to Cancel Diamond ResortsDespicable Diamond Resorts - Diamond Resorts International. gov register. These people are ruthless salesman/women. Company Name: Diamond Resorts In July 2019, we were contacted by Diamond and told that we needed to attend another presentation since our two-year vacation plan was ending. Previous review. Fees started increasing and have continued to increase. An archived investor-relations Web page from June 2, 2015, tallied the number of owner families at 490,000, which is a decline to the level in early 2013. Some criminals hijack legitimate listings and swap in their own contact information; others use. 67 to £1 on that day. More than 450 current and former property owners at a Lake Whitney residential golf community, including dozens of locals, are suing Dallas-based developer Double Diamond, Inc. Just received my statement, and my fees due are almost $1200! I posted a complaint on Twitter re: the increase. Yes, our dues were raised $500 over two years x 50 weeks equals $25, 000 per unit. Search. ORLANDO, Fla. Ripoff Report Needs Your Help! DONATE NOW!. When we investigated why we found the following out: The transaction would have cost £6635, and the funds were not available. Get help with Diamond Resorts issues from Complaints Board. Las Vegas, NV 89135-1014. Customer Complaints. They were running a big 1-Day sale for Labor Day and the purchase included a voucher for a free vacation. I don’t recommend Diamond Points even at $. In March 2021, Apollo Global agreed to sell Diamond Resorts to Hilton Grand Vacations for $1. “Resort developers do not partner with timeshare exit firms, according to the. Customer Complaint. The latest review Mystique by Royalton was posted on Nov 15, 2023. The company caters to more than 175,000 owners and is headquartered in Boca Raton, FL. The "free cruise" required a "tax fee" of 500. SCAM!!! Diamond Resorts SHAME ON YOU!!!! Mike Flaskey, CEO, Diamond Resorts should be prosecuted as a CRIMINAL!!! They prey on older individuals, parents are in over $100,000 with 5k YEARLY maintenance fees that GO up every year!!Diamond Resorts reviews & complaints. P. Mike Ward, the developer of the The Cliffs Resort at Possum Kingdom Lake, and several of his Dallas-based Double Diamond companies, were being sued in a case filed by property owners seeking. Diamond Resorts reviews & complaints. 00 Amount Settled: $0. Company Phone: 16612034093. To: Diamond Resort International 10600 W. They’re one of those time share scams. Oct 16 2018. I have outlined the tactics used by their sales staff. my ares are bound, even if unborn. I sent 2 letters in stating I wanted out, plus have wasted a ridiculous amount of time on the phone. Mystic is great for a family with kids, but a little too much for an older couple. S. Diamond Resorts – Foiling the scammers with evidence. Phone number +1 480-473-4000. We felt like this was a reasonable exchange and decided to accept. Company Name: Diamond Resorts timeshare. Alfredo Abedrabbo | Marketing Manager DRI Williamsburg Sales Office Lied to me and my family as we were asked to change the date of our presentation from June 28 to June 29th 2021 and he told us we would get a ring doorbell and 800 min free with ADT if we would change the date no mention of the terms or.